Should An App Handle Your Employer of Record Service?
An Employer of Record (EOR) legally hires your workers for you, taking care of local taxes, paychecks, and benefits while you direct their day-to-day work. When a company chooses to use an “app” for this EOR hiring, they’re usually unaware of the risks involved. Here’s what you need to consider before putting your employees in the hands of ‘click-to-hire’ software.
Handling Complex Issues Through a Chatbot
The most consistent complaint against digital EOR platforms is their customer service. When tax issues, sick-leave disputes, or payroll errors arise, users are often routed through automated ticketing and generalist support reps who lack deep country-specific legal knowledge. Research from Gartner and Forbes shows that roughly 75% of users find them ineffective for complex problems.
Sponsoring Non-EU Talent
When a company is hiring non-EU engineers or executives under the Highly Skilled Migrant (Kennismigrant) visa or apply for the 30% tax ruling (27% beginning 2027), software platforms either charge heavy monthly surcharges or struggle with IND compliance.
What You Receive with Hands-On EOR Service
Managing international talent in the Netherlands requires deep local expertise and boots-on-the-ground support. Here’s what you get when choosing a hands-on Employer of Record service:
